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Frequently
asked questions
A: We do not recommend children under 10 go through, but it is left up to the parents. Parents should know whether their child can handle it or not. IF YOUR CHILD STARTS CRYING UNCONTROLLABLY A SECURITY GUARD WILL TAKE THEM OUT AND YOU WILL NOT GET A REFUND! Please, save your money and your child's mental health and wait until they are old enough to deal with the scary environment inside DarkWood. Q: How many are allowed in at once? A: Groups touring the haunted house can be no bigger than 6 people. Group sizes can be smaller, but they can be no bigger than 6 people. This is not only a safety rule, but if groups are larger than 6 then people in the group tend to miss a lot of the action and that is not fair to them. Q: Is it scary? A: Yes! Q: How long does it take to go through? A: Between 15-20 minutes. for DarkWood alone. The other attractions will add to that time. Q: Can I wear a mask? A: No, DarkWood is dark, and masks obscures vision. Also, you may be mistaken for one of the actors, and we beat our actors, so to avoid a beating please take off your mask. Costumes are okay. Q: Are you open if it rains? A: Yes! We are open whether it rains or not. Most of DarkWood takes place indoors, but our waiting line is outside, so dress appropriately. Q: Can I buy tickets there? A: Yes, you can buy tickets there as well as online. We start selling them at 7pm and stop at 11pm or 10 pm depending on the night. We close earlier on the Sundays we are open. Q: What if I get there at closing time? A: You must purchase your ticket and be in line by closing time. DarkWood stays open until all the patrons that have purchased tickets before closing time have gone through the attraction. Q: Can I use tickets I bought on line for a certain night on some other night. A: Yes, tickets bought on line are good for any day we are open for the season. Q: Do people touch you? A: NO! All our actors are instructed not to touch the customers, however there are confined spaces and accidental touching occurs. Q: Is there a real DarkWood Manor? Was there a DarkWood family? A: Yes |
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